Systems Engineer - Learning SaaS

**Scope:** * Focuses on designing, delivering, enhancing, and continuously improving enterprise learning technology solutions while applying strong technical, analytical, and problem-solving capabilities. * Owns the engineering, delivery, and continuous improvement of enterprise learning technology platforms, ensuring stability, scalability, security, and an exceptional user experience. **What you’ll do:** * Design, develop, and enhance technical solutions using enterprise SaaS applications, APIs, reporting tools, automation platforms, and scripting technologies. * Troubleshoot application, integration, reporting, and data issues, identifying root causes and solutions independently * Proactively pick up backlog items and collaborate with team members as needed * Participate in agile ceremonies, including backlog grooming, sprint planning, stand-ups, and retrospectives * Analyze business, functional, and technical requirements to design scalable learning technology solutions. * Design and implement integrations, automations, reporting solutions, and process improvements. * Apply information security, data governance, and privacy standards in all deliverables * Leverage AI-assisted tools and emerging technologies to improve productivity and accelerate delivery * Assess the impact of system changes on learners, managers, stakeholders, and connected systems, platform operations & continuous improvement * Identify and raise operational issues proactively * Plan and execute routine application, integration, reporting, and automation updates * Resolve complex application, integration, and data issues while identifying opportunities for long-term improvement. * Manage technical investigations, enhancement requests, and operational issues independently. * Drive operational excellence through documentation, automation, and continuous improvement **Secondary Duties and Responsibilities** * Lead or contribute to testing, validation, and release activities. * Provide feedback on technical designs, automation opportunities, and process improvements * Assist in onboarding new team members and sharing technical knowledge * Partner with stakeholders to deliver technical, reporting, integration, and operational solutions. * Communicate blockers clearly and collaborate to resolve them * Evaluate new technologies, platform capabilities, and solution approaches * Align with team and organizational goals while solving business problems * Demonstrate strong problem-solving, adaptability, and continuous learning mindset **What we are looking for:** * Bachelor’s degree in a technical or business-related discipline, or equivalent experience * 10-14 years of experience in designing, implementing, enhancing, or supporting enterprise SaaS applications and business-critical systems. * Strong knowledge of APIs, system integrations, and data flow troubleshooting * Experience with SQL, reporting, analytics, or dashboard development (Power BI preferred) * Exposure to automation and workflow tools (Power Automate, scripting, or similar) * Ability to translate business requirements into technical solutions * Demonstrated curiosity, ownership, and a continuous improvement mindset with the ability to quickly learn and apply new technologies. * Experience leveraging AI-assisted tools to improve productivity and delivery * Strong analytical, communication, and problem-solving skills * Preferred experience with learning, talent, HR, or workforce technologies * Ability to quickly learn and adapt to new technologies and evolving business needs **Our Values** If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: [Core Values](https://blueyonder.com/about/core-values) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.