Talent Pool – United States Service Engineers & Service Technicians

**Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.** **Job description** Drive customer satisfaction by competent and timely execution on a high-quality level of service jobs on site and in the workshop. Positively influence the Accelleron reputation by dedicated and professional approach to the customer.  **Your responsibilities:** * Service Delivery: Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.,). * Customer Approach: Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally. * Materials & Supply: Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. * Documentations & Reports: Prepares all documents and reports according to to be signed by the customer representative. Reports work done in a timely manner and follows up when needed. * Troubleshooting: Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future. * Operational Excellence: Provides recommendations to management to improve operations and customer service. * Health, Safety and Integrity: Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents **Your background:** * Diploma in Mechanical Engineering or similar field. * Sound knowledge in reading technical drawings and measuring instruments, Ability to identify, diagnose, and resolve technical issues efficiently. * Experienced in dealing with customer with different background, handling service jobs with high safety and quality standards. * Working in difficult environment (temperature, noise, dirt) * Willingness to travel to client locations for on-site support and to work irregular hours as needed. **Locations available near:** · Seattle, WA · Los Angeles, CA · Chicago. IL · Houston, TX · Somerset, NJ · Miami, FL **Benefits Overview for Permanent Full-Time Employees:** At Accelleron, we are committed to supporting our employees' well-being and work-life balance. As part of our team, you will have access to a competitive and comprehensive benefits package designed to enhance your overall quality of life. Our benefits include: **Health & Wellness** * **Medical, Dental, and Vision Insurance**: Choose from a variety of plans to find the coverage that best suits your needs. * **Health Savings Account (HSA) / Flexible Spending Account (FSA)**: Options to save pre-tax dollars for eligible medical expenses. * **Employee Assistance Program (EAP)**: Confidential support for personal or work-related challenges, including counseling and resources for mental health. **Financial Security** * **Competitive Salary**: We offer market-competitive pay with regular reviews. * **Retirement Plan**: 401(k) plan with company matching to help you save for the future. * **Life & Disability Insurance**: Company-provided basic life insurance, with options to purchase additional coverage. **Work-Life Balance** * **Paid Time Off (PTO)**: Generous vacation, sick days, and holidays to recharge and spend time with loved ones. * **Flexible Work Options**: Depending on the role, we offer options for hybrid or remote work. * **Parental Leave**: Paid leave for new parents to bond with their child. **Professional Development** * **Learning & Development**: Access to training programs, certifications, and courses to help you grow professionally. * **Tuition Reimbursement**: Support for continuing education and professional certifications. * **Career Advancement**: Opportunities for career development, internal mobility, and leadership training. **Additional Perks** * **Employee Discounts**: Discounts on products, services, or memberships. * **Wellness Programs**: Access to fitness classes, wellness challenges, and resources to promote a healthy lifestyle. * **Social Events**: Company-sponsored events and activities to build a sense of community. **We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website [accelleron-industries.com](http://accelleron-industries.com).** Accelleron Data Privacy Statement: [accelleron-industries.com/privacy-notice/candidate](https://accelleron-industries.com/privacy-notice/candidate)