Technical Account Manager

### About the Role Join a fast-moving, early-stage **marketing AI company** that is automating the marketing services industry — starting with SEO and AI search optimization. Our platform uses autonomous agents to drive organic growth, content strategy, backlink building, and ad campaign management for B2B SaaS startups. As a **Technical Account Manager**, you'll be the primary technical partner for a portfolio of fast-growing startup clients, helping them unlock measurable growth outcomes from the platform. ### What You'll Do * Serve as the primary technical point of contact for clients, driving platform adoption and delivering measurable growth results. * Translate client needs into clear technical requirements and coordinate with product and engineering teams to deliver solutions. * Onboard new customers and coach them on best practices to optimize their marketing ROI. * Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly. * Monitor client success metrics and provide strategic, data-driven recommendations to continuously improve growth outcomes. ### What We're Looking For **Required:** * Experience at a fast-growth startup with a demonstrated track record of delivering measurable wins. * Hands-on familiarity with marketing automation tools, data workflows, and integrations. * Proven ability to onboard and coach customers to drive platform adoption and ROI. * Ability to translate ambiguous client needs into concrete technical requirements and work closely with engineering and product. * Experience tracking success metrics and turning data into strategic recommendations. * Exceptional written and verbal communication skills — clear, persuasive, and client-ready. * High technical aptitude; strong CS fundamentals or equivalent problem-solving capability is a plus. * High EQ and comfort operating in a fast-paced, ambiguous, early-stage environment. * US work authorization required — **visa sponsorship is not available.** **Nice to Have:** * Industry experience in marketing services, SEO, or AI search optimization (AEO). ### Compensation & Benefits * **Salary:** $90,000 – $122,000 USD annually * Early-stage equity opportunity at a well-funded, high-growth startup ### Location * **On-site in New York City (SoHo), NY** — this is a fully in-office role; remote is not available. Find [Jobs in Germany](https://www.arbeitnow.com) on Arbeitnow