Technical Account Manager

### About the Role We're a Y Combinator–backed marketing AI startup automating a massive and underserved market — beginning with SEO and AI search optimization. Our platform helps fast-growing B2B startups cut through noise and drive measurable, compounding organic growth using autonomous agents for strategy, content, backlinks, and ads. As a **Technical Account Manager**, you'll be the primary bridge between our clients and our product — helping Series A–C startups get maximum value from our platform and achieve tangible growth outcomes. This is a high-impact, hands-on role at a small, fast-moving team in SoHo, NYC. ### What You'll Do * Serve as the primary technical point of contact for clients, driving platform adoption and measurable growth outcomes. * Onboard new customers and coach them on best practices to optimize their marketing ROI. * Translate client needs into clear technical requirements and coordinate with product and engineering to deliver solutions. * Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly. * Monitor key success metrics across your book of accounts and provide strategic recommendations to continuously improve results. ### What We're Looking For ### Required: * Experience working at a fast-growth startup with a track record of delivering measurable wins for customers. * Hands-on familiarity with marketing automation tools, data workflows, and integrations. * Proven ability to onboard and coach customers toward platform adoption and ROI optimization. * Ability to translate client needs into technical requirements and coordinate effectively with engineering and product teams. * Experience tracking success metrics and providing data-driven strategic recommendations. * Impeccable communication and writing skills — clear, persuasive, and precise in every client interaction. * High IQ and high EQ; comfortable operating in a fast-paced, ambiguous environment without hand-holding. * Strong CS fundamentals or equivalent problem-solving capability — you enjoy rolling up your sleeves on tough technical challenges. ### Nice to Have: * Industry experience in marketing services, SEO, or AI-driven search (AEO). ### Compensation & Benefits * **Salary:** $90,000 – $122,000 per year * Competitive early-stage startup equity and benefits package ### Location * **On-site required** — SoHo, New York City, NY * ### No remote or hybrid option for this role * **US work authorization required** — visa sponsorship is not available Originally posted on [Himalayas](https://himalayas.app)