Technical Assistant

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. **Job Title**: Technical Assistant **Reporting To:** Manager I, Production Area **Work Schedule:** Onsite – Baguio City, PH * **Operational Monitoring and Performance Support** * Support daily operational performance by maintaining and monitoring production performance trackers and key operational metrics. * Extract, compile, analyze, and report operational data used for departmental KPIs, management reviews, and business reporting. * Monitor and maintain operational tracking systems including OEE trackers, productivity reports, attendance-related reports, and other performance monitoring tools. * Provide timely visibility of performance trends, exceptions, and issues requiring management attention. * Support implementation and sustainment of operational excellence initiatives through accurate monitoring and reporting. * **Tooling and Asset Custodianship** * Serve as the designated Tool  and Gauge Custodian for the A&T Operations team. * Maintain accurate inventory and accountability records of production tools, fixtures, gauges, and related equipment. * Monitor tool issuance, return, calibration status, storage, and condition to ensure availability and compliance with established procedures. * Coordinate replacement, repair, maintenance, and procurement requirements for tooling assets. * Ensure proper documentation and traceability of tooling transactions and records. * **Data Management, Documentation, and Reporting** * Maintain accurate records, reports, databases, and documentation supporting operational and business requirements. * Extract, compile, validate, and analyze data from various systems to support KPI reporting and operational decision-making. * Ensure data accuracy, integrity, and timely availability of reports. * Maintain organized filing systems and document repositories in accordance with company requirements. * Support audit readiness by ensuring completeness and accessibility of records and documentation. * **Process Monitoring and Compliance Support** * Monitor compliance to operational standards and sustainment activities including 5S audits, Autonomous Maintenance (AM) checklists, production checklists, and other operational control systems. * Track completion status of required activities and escalate overdue actions as necessary. * Provide visibility and reporting on compliance performance and improvement opportunities. * Support implementation of operational controls and continuous improvement initiatives. * Ensure monitoring records are updated, accurate, and available for management review. * **Operational Transaction Support** * Process Electronic Process Requests (EPRs) and other operational transactions in accordance with established procedures. * Coordinate required documentation, approvals, and system updates to support timely execution of engineering and production-related activities. * Maintain transaction records and monitor progress to ensure timely completion. * Provide administrative and technical coordination support for operational and engineering requirements. * **Inventory, Consumables, and Materials Coordination** * Monitor inventory levels and availability of operational consumables including alcohol, spill kits, cleaning materials, PPE-related supplies, and other production support items. * Coordinate replenishment activities to prevent operational interruptions resulting from material shortages. * Maintain accurate records of inventory usage, issuance, and replenishment activities. * Support inventory verification, reconciliation, and materials control activities. * Coordinate with internal stakeholders to ensure timely availability of required materials and supplies. * **Coordination and Stakeholder Support** * Serve as a coordination point between Operations, Engineering, Materials, Quality, and other support functions. * Facilitate timely communication and follow-through on operational action items and requests. * Monitor assigned activities and ensure completion within established timelines. * Provide status updates and reporting to support management visibility and decision-making. * Support execution of departmental initiatives, projects, and improvement activities. * **Continuous Improvement and Operational Excellence** * Identify opportunities to improve reporting processes, monitoring systems, record management, and operational workflows. * Support implementation of Lean, 5S, productivity, and continuous improvement initiatives. * Develop and maintain organized tracking systems that improve operational efficiency and visibility. * Contribute to a culture of continuous improvement through proactive support and problem-solving. **Education:** Graduate of a Business, Information Technology, or related course **Experience:** * Minimum of 3 years of experience in an administrative support services role * Experience in document management, records handling, or clerical operations is an advantage **Skills and Competencies:** * Advanced Microsoft Excel skills. * Data analysis and reporting. * Inventory and records management. * Understanding of manufacturing KPIs (OEE, 5S, AM, productivity). * Strong coordination and organizational skills. * Knowledge of ERP/MRP systems is an advantage