Technical Project Management - Advisor 2

**Calling all innovators – find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Technical Project Management - Advisor II What does a successful Agile Technology Program Manager do at Fiserv? The Agile Program Manager is responsible for driving simple to complex, high priority projects or component phases of larger Application Development programs.  They are accountable for delivering projects on time, within budget, and within scope.  This individual will lead and coordinate cross-functional, cross-departmental, and occasionally cross-company teams that are responsible for all aspects of a project, from initiation to closure. What will you do: _As an Agile Technology Program Manager, you will exemplify strong initiative and management skills:_ * **_Lead and Coordinate:_** _You will lead and coordinate cross-functional, cross-departmental, and occasionally cross-company teams for Digital Payments Solutions, driving process improvements and establishing standards for all aspects of a program, from initiation to closure._ * **_Facilitate Essential Ceremonies:_** _Facilitate PI Planning sessions and other critical Agile ceremonies to ensure alignment and collaboration among teams._ * **_Manage Methodologies:_** _Ensure project methodologies, processes, and implementation management practices are followed. This includes managing and driving key elements such as:_ * _Project Schedule_ * _Risk and Issue Management_ * _Scope Change Management_ * **_Oversee Budget Management:_** _Manage the program budget, which includes understanding and validating estimates, tracking cost variances, and effectively managing program resources._ * **_Provide Status Updates:_** _Deliver program status updates, including Mission Critical Program Updates (weekly meeting) and Clarity Reporting._ * **_Communicate Effectively:_** _Provide clear and concise communication about the program, both written and verbal, to keep stakeholders informed._ * **_Partner with Teams:_** _Collaborate with Release Management and Product Delivery teams to ensure release readiness and alignment on program goals._ * **_Support Backlog & Capacity Management:_** _Drive the management of new project flow into development, supporting backlog and capacity management initiatives._ * **_Maintain Forecasting:_** _Create and maintain project and capacity forecasting, including allocations and variances, to ensure transparency in resource management._ * **_Utilize Tools:_** _Maintain Clarity (PPM tool) and JIRA management, publishing appropriate reports to create program transparency._ What does a successful Agile Technology Program Manager do at Fiserv? The Agile Program Manager is responsible for driving simple to complex, high priority projects or component phases of larger Application Development programs.  They are accountable for delivering projects on time, within budget, and within scope.  What will you do: * You will lead and coordinate cross-functional, cross-departmental, and occasionally cross-company teams for Digital Payments Solutions and help drive process improvements and standards for all aspects of a project, from initiation to closure. * Facilitate PI Planning sessions and other critical ceremonies  * Ensure project methodologies, project delivery processes, and implementation management processes are followed.  This includes managing and driving: * ​Project Schedule * Risk and Issue Management * Scope Change Management * Dependency Management * Manage the project budget. This includes understanding and validating estimates, cost variance tracking, and managing project resources effectively. * Provide Project/Program status i.e., Mission Critical Program Updates (weekly meeting) and Clarity Reporting. * Provide clear and concise project communication - both written and verbal. * Partner with Release Management and Product Delivery teams to ensure release readiness  * Ensure adherence to and proper organization usage of project/program management practices in alignment with an agile methodology implementation. * Support Backlog & Capacity Management through the management of new project flow into development. * Create and maintain project & capacity forecasting including allocations and variance.   * Maintain Clarity (PPM tool), JIRA Management and publish appropriate reports to create transparency. What you will need to have: * Bachelor's Degree or equivalent; PMP and/or CSM certification preferred. * 5 to 7 years of progressive technology program management experience, including the management of significant application development programs in a large operating environment. * Proficiency in Agile Methodology. * Proven success in delivering programs within budget and specified timeframes, while ensuring customer satisfaction. * Ability to handle multiple programs and assignments. * Meeting Management: Skilled in effectively preparing, conducting, participating in, and following up on business meetings. * Strategic Planning: Able to identify program interdependencies and synergies; develop alternative approaches, contingency plans, and actionable strategies for successful implementation. * Organizational Skills: Capacity to embrace change and quickly adapt to new situations, changes in direction, and shifting priorities in a fast-paced, dynamic environment. * Critical Thinking: Demonstrated ability to apply critical thinking, providing options and recommendations for resolving issues, mitigating risks, and addressing escalated items. * Risk Management: Knowledge of processes, tools, and techniques for assessing and controlling an organization’s exposure to risks (assets, liabilities, reputation, non-compliance, etc.). This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. _Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._ Thank you for considering employment with Fiserv.  Please: * Apply using your legal name * Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.  If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [[email protected]](mailto:[email protected]). Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.