Technical Sales Representative

**JOB DESCRIPTION:** -------------------- **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats. **RESPONSIBILITIES:** * Perform CRMD product in-service and sales call to current and potential customers in assigned territories * Plan and execute sales and marketing activities to achieve AOP, maximize market share and achieve marketing goals in assigned territories * Formulate Sales Plan, Revenue tracking report and Account Profile of customers in assigned territories * Manage consignment stocks in assigned territories * Provide technical service and support and patient follow-up to external customers * Provide training to nurses, referral doctors, health care workers and team members * Obtain market Intelligence such as competitor product, pricing, marketing programs etc * Understand local government healthcare policy and market trends * Handle and process customer complaints in a timely manner and in accordance to SJM requirement * Assist in clinical research, when necessary **QUALIFICATIONS:** * Minimum Diploma in Biomedical Science * Preferably with a Bachelor’s Degree in Life Sciences, Biomedical, Pharmaceutical or related field * Preferably with related hospital working experience, familiar with workflow and processes in the hospital * Candidates without related qualifications but with related working experience will be considered. * Some sales experience is preferred **OTHER FUNCTIONS AND RESPONSIBILITIES** * Serve as back-up for other CRMD team members * To be on call for emergency/follow-ups cases during weekends or after office hours * Handle and process customer complaints in timely manner and according to Abbott Medical Asia’s and Abbott Medical Singapore’s policy and requirement * Execute the job responsibilities according to applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore * Ensure applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore are executed * Perform other related functions and responsibilities assigned by supervisor **PREFORMANCE FACTORS:** * Focuses on the Customer:  Is dedicated to meeting the needs of internal and external customers * Delivers Results with Integrity:  Meets commitments and produces the right results at the right time.  Adheres to moral and ethical principles. Believable and trustworthy.  Does what he/she says they are going to do * Teamwork/Supporting our Colleagues:  Collaborates with co-workers to achieve work group and company goals * Initiative:  Takes action without prompting or direction from others.  Constantly strives to improve own and company performance * Personal Involvement:    Personally engages his/her interests, emotions or commitments in their work **The base pay for this position is** N/A In specific locations, the pay range may vary from the range posted. **JOB FAMILY:** --------------- Sales Force **DIVISION:** ------------- CRM Cardiac Rhythm Management **LOCATION:** ------------- Singapore > Singapore : DUO Tower **ADDITIONAL LOCATIONS:** ------------------------- **WORK SHIFT:** --------------- Standard **TRAVEL:** ----------- Yes, 50 % of the Time **MEDICAL SURVEILLANCE:** ------------------------- Not Applicable **SIGNIFICANT WORK ACTIVITIES:** -------------------------------- Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)