Technical Service Specialist - Campania - Apprendistato

**JOB DESCRIPTION:** -------------------- At Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. We are looking for a **Technical Service Specialist** to join our Technical Service team and support our customers with high-quality, reliable technical service. ### **Primary Objective** The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line (Level 1) service, and supporting instrument installations and deinstallations. ### **Key Responsibilities** * Provide **first-line technical service** to Abbott Ambassadors (service interventions requiring less than 4 hours of labor) * Schedule and perform **planned maintenance (PM)** activities * Execute **hardware and software upgrades** (Technical Service Bulletins – TSBs) * Support **instrument installations and deinstallations** * Contribute to achieving **customer satisfaction (NPS)**, service KPIs, and the district’s economic growth and profitability ### **Education** * Bachelor’s / Engineering degree in **medical, electrical, mechanical engineering or medical technology** preferred or equivalent experience required * Excellent communication and problem-solving skills * Strong experience using **analytical tools and technical software** ### **Impact of the Role** This position plays a key role in ensuring instrument reliability, service quality, and customer satisfaction through effective maintenance, upgrades, and technical support activities. **Abbott is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.** **The base pay for this position is** N/A In specific locations, the pay range may vary from the range posted. **JOB FAMILY:** --------------- Support Services **DIVISION:** ------------- CRLB Core Lab **LOCATION:** ------------- Italy > Rome : Via Giorgio Ribotta 9 **ADDITIONAL LOCATIONS:** ------------------------- **WORK SHIFT:** --------------- Standard **TRAVEL:** ----------- Yes, 75 % of the Time **MEDICAL SURVEILLANCE:** ------------------------- Not Applicable **SIGNIFICANT WORK ACTIVITIES:** -------------------------------- Not Applicable