Technology PM

**Service Center** CSCS TX **ESSENTIAL DUTIES:** * Develop and implement technology-driven strategies to drive improved performance in our collision repair centers.  This will include improving repair order accuracy and parts procurement efficiency. * Partner with Central Operations to define business needs, identify gaps, and propose innovative solutions. * Lead product selection and implementation for AI-powered Guided AI Agents, automation tools, and analytics solutions to streamline processes. * Collaborate with application engineering, IT business analysis, IT architecture, IT infrastructure, data, procurement, and operational teams to develop and deploy technology solutions. * Ensure projects align with business objectives, timelines, and budget constraints. * Drive continuous improvement through data analysis, key performance metrics, and customer feedback. * Stay up to date with emerging technologies and industry best practices to identify opportunities for automation and efficiency. * Manage relationships with vendors and partners, conducting performance assessments and quarterly business reviews (QBRs). **KNOWLEDGE, SKILLS, AND ABILITIES:** * Strong understanding of process optimization in operations and supply chain environments. * Expertise in AI-driven automation, predictive analytics, and machine learning applications. * Knowledge of ERP, supply chain management, and parts procurement software. * Strong analytical and problem-solving skills with a data-driven mindset. * Experience working in agile environments with cross-functional teams. * Excellent communication and interpersonal skills to align stakeholders and drive adoption. * Familiarity with cloud-based solutions and digital transformation initiatives. **EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:** * Bachelor’s degree in computer science, Information Technology, Business, or a related field. * Proven 7+ years of experience as a Product Manager leading process improvement initiative in operations, logistics, or supply chain technology. * Experience in the automotive, repair, or aftermarket services industry is a plus. **CERTIFICATIONS, LICENSURES, AND LANGUAGE SKILLS (If needed):** * Certifications such as PMP, CSPO, ITIL, or equivalent experience preferred. **Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.**  **Must be eligible to work in the U.S. with no restrictions.**