Tecnico De Maquinaria De Limpieza - Taski

**About the Role**   **El Ingeniero de Floorcare de TASKI** es la cara visible de la excelencia técnica ante los clientes, encargado de reparar, realizar el mantenimiento y brindar soporte a las innovadoras máquinas de cuidado de suelos de TASKI. Este puesto combina servicio técnico en campo, atención al cliente, disciplina operativa y sólidos conocimientos técnicos para ayudar a los clientes a lograr un rendimiento fiable, reducir los tiempos de inactividad y obtener resultados de limpieza de alta calidad. Responsabilidades Clave ======================= Field Service & Technical Support --------------------------------- * Maintain and repair TASKI floorcare machines for Solenis customers, ensuring safe working practices and correct PPE use. * Deliver high levels of customer service to internal and external customers. * Resolve complex technical issues efficiently to minimise machine downtime. * Actively use, train and promote remote diagnosis and remote fix options. * Continuously upskill through training to maintain expert knowledge of new TASKI machines. Operaciones y Administracion ---------------------------- * Monitor van stock, spare parts and equipment to support a strong First-Time Fix rate. * Plan schedules efficiently to work in the most productive way possible. * Keep Salesforce updated, including parts requirements, incomplete jobs and planning updates. * Read, understand and implement all Global Technical Support communications. Requisitos y Qualificacione =========================== * **Experience:** Minimum 3 years’ technical experience, including at least 2 years in mechanical engineering; floorcare equipment preferred. * **Independence:** Able to work independently, manage schedules and take initiative. * **Attention to Detail:** Accurate in mechanical repairs and administrative reporting. * **Customer Focus:** Dedicated to service excellence and professional TASKI brand representation.