Telesales Executive Ts-Bancassurance

**About the Role:** We are looking for a driven and enthusiastic Telesales Executive, TS-Bancassurance to join RHB Banking Group. In this role, you will be responsible for promoting and selling bancassurance products through outbound calls, while delivering exceptional customer experience. You will play a key role in achieving daily sales targets, managing leads effectively, and ensuring all customer interactions are handled professionally to drive business growth and strengthen RHB’s position in the market. **What you will be doing:** **Sales Management** * Achieve stipulated daily sales targets. * Ensure all assigned leads are followed up and completed within the stipulated timeline. * Maintain a high conversion rate/success rate in line with the targets set. **Service Management** * Maintain accurate customer information, leads, and contacts in the customer relationship management (CRM) system. * Raise accurate fulfillment requests to the fulfillment team related to sales opportunities. * Identify and record customer feedback — both positive and negative — to support continuous improvement in customer satisfaction. * Contribute to a positive and collaborative work environment that promotes teamwork and performance excellence. **What we're looking for:** * Diploma/Advanced Diploma/Degree holders with or without experience. * SPM/STPM holders with a minimum of 2 years of sales experience in any field. * For SPM holders, must have at least a Credit in - Bahasa Malaysia or English AND Mandarin or Mathematics or Accounts or Commerce * Minimum 1 year of sales experience in any industry preferred. * Excellent interpersonal and communication skills with the ability to engage customers at all levels. * Self-motivated, target-driven, and passionate about sales.