Tier 2 Network Specialist

Full-time Description NexGen Data Systems is seeking a Tier 2 Network Specialist. The Tier 2 Network Specialist is responsible for the advanced operational support, management, and troubleshooting of the enterprise network infrastructure, with a specific focus on transport services (e.g., MPLS, VPLS, Carrier Ethernet) and the Software-Defined Wide Area Network (SD-WAN) environment. This role serves as a critical escalation point for the Tier 1 help desk, handling complex incidents, performing p…