Title Manager
i-yuno malaysia sdn bhd
📍 Remote🌐 Remote🕐 2mo ago🔗 workday
Job Description
**Client & Stakeholder Communication**
* Serve as the primary point of contact for clients through CLP, ensuring clear, timely communication.
* Manage client expectations and provide updates on project progress, risks, and deliverables.
* Communicate creative details, tool issues, and workflow concerns to internal teams and clients.
**Project Ownership & Execution**
* Act as Project Owner, overseeing end‑to‑end execution of assigned projects.
* Create and maintain project schedules, ensuring alignment with client deadlines and internal capacity.
* Monitor and manage project milestones to ensure timely delivery.
**Project Tracking & Systems Management**
* Track project status across Iyuno and Netflix platforms, including Grand Bazaar, Backlot, and CLP.
* Manage delivery rejections in Backlot and coordinate asset QC resolutions.
* Maintain accurate project documentation and status reports.
**Guideline & Documentation Management**
* Update internal guidelines, manuals, and documentation based on changes in Netflix Partner Help Center or other client communications.
* Ensure teams are informed of workflow updates and new requirements.
**Financial & Administrative Responsibilities**
* Handle client invoicing, including submitting final bids in Grand Bazaar and RTIs in Atlas.
* Manage client purchase orders and ensure alignment with project scope and billing.
* Provide input for client reporting and internal financial tracking.
**Risk Management & Escalation**
* Identify project risks and escalate issues to Team Leads and Production as needed.
* Support problem‑solving efforts to maintain project quality and timelines.
**Reporting & Approvals**
* Prepare and deliver project status reports for internal and client review.
* Manage client cost approvals and ensure proper documentation.