Training Specialist I
sb simmons bank
📍 little rock arkansas fort worth texas springfield missouri goodlettsville tennessee united states🕐 8d ago🔗 workday
Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
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_We're committed to bringing passion and customer focus to the business._
A Training Specialist I is responsible for overseeing, coordinating, teaching, coaching, and presenting training to the associates from the retail areas of the bank. The role conducts training in a one-to-one, virtual, and group setting. They will also be responsible for follow up and the development of learning aids and programs for on-going development. The position requires an individual who excels in a fast-paced environment and one who can adjust quickly to change.
**Essential Duties and Responsibilities**
* Evaluate associates in the classroom and identify knowledge discrepancies that need to be trained
* Partner with the Learning Manager of the assigned area and provide support for all operational training needs
* Recommend and influence changes to training procedures as needed to improve staff performance
* Deploy enterprise learning solutions to drive knowledge transfer and business impact
* Present training materials to various audiences as needed, in various forums (instructor-led and virtual)
* Monitor and report on effectiveness of the training programs used
* Organize training sessions specific to various roles in the company and ensure all associates receive the appropriate transfer of knowledge
* Oversee attendance and report to Learning Manager any discrepancies in class attendance
* Complete all classroom documentation and submit associate tracking reports within 5 business days of the classroom experience
* Ensure that student competency requirements are met within each class by every associate
* Performs other duties and responsibilities as assigned
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Ability to read and interpret documents such as procedure manuals, general business correspondence, and /or journals or government regulations
* Ability to effectively present information in one-to-one and small group situations to associates and leaders within the organization
* Excellent planning, organizational, and decision-making skills
* Excellent interpersonal and communication skills (oral and written)
* A proficiency in Microsoft presentation software
* Good knowledge of various training and teaching methods
* Excellent time management skills
* The position will require extensive time in the classroom teaching as well as extensive travel.
* The ability to stand for long periods of time
**Education and/or Experience**
* BS/BA degree from a 4-year accredited college/university preferred
* 1-3 years of banking experience focused in the retail area required
_Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications._