Travel Consultant - Global Visas
marcopolo holidays
📍 Remote🌐 Remote🕐 1mo ago🔗 himalayas
Job Description
### This is a remote position.
### Key Responsibilities
* **Client-Centric Service:**
Deliver personalized visa consulting services, managing the entire tourist visa application process, including electronic document collection, online application submissions, and follow-up with relevant embassies or consulates.
* **Relationship Building:**
Establish and maintain long-term relationships with clients by offering ongoing support, updates, and expert advice on tourist visa-related matters.
* **Communication & Client Education:**
Clearly and effectively communicate with clients, providing timely updates, educating them on the visa process, timelines, and requirements to ensure they are fully informed at every step.
* **Sales Mindset:**
Approach each client interaction with a sales-driven mindset, focused on achieving sales targets while providing exceptional service and always keeping the best interest of the client at the forefront.
* **Continuous Improvement:**
Proactively seek opportunities for continuous process improvement and stay informed of changes in visa regulations and procedures to keep services current and compliant.
* **Leverage Technology:**
To streamline the visa application process, utilize digital tools for efficient document management, and stay updated with the latest tech advancements to enhance service delivery.
### Requirements
The ideal candidate will thrive in a fast-paced, entrepreneurial environment and possess a strong client-centric inter-personal skills. Self-initiative, strong interpersonal communication skills, a knack at embracing new technologies, and a strong work ethic are essential to excel in this role.
### Experience:
* Minimum of \[2 years\] experience in visa consulting or a related field in an operation &/or sales &/or customer service capacity, specifically in tourist visa processing.
* Competent with the array of Microsoft 365 Suite applications (Teams, Outlook, etc.).
**Education:**
Minimum University Bachelors degree or higher.
**Language:**
Fluent written & spoken English (at an advanced Level)
Additional language skills are a plus.
### Benefits
Compensation commensurate with experience & expertise.
Ongoing L&D opportunities.
Originally posted on [Himalayas](https://himalayas.app)