Utility Services Worker 2

**SALARY** $20.67 - $25.84 **JOB SUMMARY** JOB SUMMARY: Under general supervision, completes daily work orders related to meter services including installation, termination, lockouts, repairs and resolving problems in the field. **ESSENTIAL JOB FUNCTIONS:** * Turn on water service for new customers, turn off service for closed or delinquent accounts including but not limited to: * Lock off for non-payment. * Lock off for “broken promise” accounts. * Reconnecting for resumed payment. * New accounts. * Closing accounts. * Meter readings for final billings in assigned territory. * Respond to emergency calls for assistance. * Investigate customer complaints including but not limited to: * No water, no reason investigations. * Low pressure tests based on customer complaints. * 2nd leak follow up 30 days after first maintenance crew’s work. * Investigations within right of way for customers. * Replace defective meters and control valves, leaking gaskets, damaged boxes, and lids at the metering site. * Perform scheduled change-outs of aged or malfunctioning meters, 3/4" and 1.5" in size. * Inspects AMI and meter connections for defects, damage, and unauthorized connections. **OTHER JOB FUNCTIONS:** * Assist on large meter crew performing maintenance on meters sized 2.5" to 10". * Assist Meter Reading in facilitating safe access to metering sites by repairing reported defects and clearing impediments at the metering site. * Performs repairs and preventative services on all water and wastewater infrastructure including but not limited to: * Water services \* AMI Infrastructure \* Water services \* Fire Hydrants \* Valves \* Manholes **MINIMUM QUALIFICATIONS:** **Knowledge, Skills and Abilities Required:** * Skill with organization and attention to detail. * Skill in using PC Software including current Microsoft Office Suite of applications. * Skill in communicating professionally and tactfully with other city employees and the public by oral and written means. * Knowledge of Water Utilities operations; policies, procedures, ordinances. * Knowledge of specifications for all size meters and metering sites, metering functions and related terminology. * Knowledge of office and administrative practices and procedures. * Ability to work within a set schedule. * Ability to work independently under general instructions. * Ability to work in confined spaces under extreme weather conditions. * Ability to use a variety of tools and equipment used in the trade. * Ability to understand mathematical calculations involving fractions, percentages, and decimals. * Ability to understand and visualize combined metering scenarios. * Ability to respond on a scheduled on-call basis and to work extended periods of time under imposed emergency assignments. * Ability to receive detailed information through oral and written communication. * Ability to prioritize deadlines and tasks. * Ability to plan, organize, monitor, and collaborate with internal and external stakeholders to accomplish unit objectives. * Ability to perform arithmetic calculations accurately. * Ability to perform a variety of physical skills including, but not limited to carrying, data entry, dragging, driving, holding, kneeling, lifting, pulling, pushing, seeing, sitting, sorting, standing, squatting, stooping, twisting body, walking, and writing. * Ability to perform a variety of physical skills including but not limited to filing, pulling, seeing, sorting, squatting, standing, stooping, twisting body, typing, walking, and writing. * Ability to operate a variety of office equipment including but not limited to PC, telephone, calculator, scanner, and copier. * Ability to operate a variety of equipment including, but not limited to PC, calculator, two-way radio, jack hammer, and port-a-power winch. * Ability to lift or exert forces equivalent to lifting up to 100 pounds. * Ability to learn new systems and procedures quickly. * Ability to exercise discretion and independent judgment utilizing knowledge of the organization's policies. **Qualifying Education and Experience:** * Possession of Class C driver’s license. * Possession of a Class D Water Distribution license. * Possession of or ability to obtain a Class I Wastewater Collection license within first year of employment. * Possession of or ability to obtain Class C Water Distribution Operator’s License within 18 months. * High School Diploma/GED. * One year of mechanical experience * OR any equivalent combination of education and experience. **Employment Screenings Required:** * Criminal background check * Motor Vehicle Review * Drug & Alcohol Screening * Human Performance Evaluation * Physical Health Examination City of Arlington is an Equal Opportunity Employer.