Vacation Ownership Advisor - Japanese & English

**MARRIOTT VACATION CLUB ASIA PACIFIC (MVCI)** We are the world's largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, Sheraton Vacation Club and Westin Vacation Club. We offer a range of opportunities for talented individuals to encourage our clients to experience the joy of taking holidays the Marriott way! We invite you to discover the career of a lifetime. We are seeking qualified individuals to join our team in **Bangkok**. By joining our team, an attractive package awaits you: * Opportunity to earn additional monthly incentive * 5-day work week * Supportive and fun working environment **MEMBERSHIP ADVISOR (ENGLISH & JAPANESE SPEAKING)** **(BASED IN BANGKOK)** The Membership Advisor will be responsible for servicing inbound member calls from our exclusive Marriott Vacations Club Member base. This position will complete reservations and encourage member retention through value-added delivery. **Job Responsibilities:** * Handle in-bound calls within corporate service levels * Assist customers in vacation planning and worldwide hotels reservations * Answering customer enquiries and resolving customer care issues * Optimize booking opportunities and promoting member retention and loyalty * Answer emails with accuracy, clarity and simplicity in a customer friendly manner * Works cross functionally with other departments to ensure business needs are addressed and member satisfaction achieved **Job Requirements:** * Candidate must possess at least a Diploma or higher. * 2 years of working experience in the related field is preferred * Customer service oriented * Good Communication Skills * Excellent telephone etiquette, good written and verbal communication skills * Experience with travel related reservation system will be an advantage * Ability to multi-task and work independently with minimal supervision * Required language(s): This role is expected to communicate to English or Japanese speaking guests. Knowledge of English/Japanese language is essential. **If you believe you are the one we are seeking, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.** Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.