Vice President Sales Central Sales Division
marriott ownership resorts
📍 mvc nevada telesales united states🕐 1mo ago🔗 workday
Job Description
**Role Overview**
The Vice President of Sales for CSD is responsible for the strategic sales leadership, staffing and performance management of a complex, multi‑brand sales organization that includes, select on-site Sales Galleries, Virtual Sales teams, and Telesales team. This leader ensures the successful execution of sales strategies, sales production, and customer experience initiatives that support both developer revenue streams.
**Key Responsibilities**
**1\. Strategic Leadership & Business Growth**
* Lead long‑term planning for cost effective sales delivery of on-site Sales Galleries, and partner with Virtual Sales and Telesales teams.
**2\. Operational Excellence**
* Oversee daily sales operations for Sales Teams.
* Maintain high standards for staffing, training, sales processes and customer experience.
**3\. Sales & Marketing Performance Management**
* Lead a team of Sales Executives, Sales Managers, and Sales Directors to achieve volume, VPG, tour flow, and close rate targets.
**4\. Talent Leadership & Culture**
* Recruit, develop, and retain top talent across onsite and remote teams.
* Foster a culture of recognition, engagement, and accountability, reflected in high ES scores and inclusive culture metrics.
* Ensure leadership development and succession planning across all departments.
**5\. Financial & Performance Accountability**
* Exceed annual budgets and performance metrics for all sales channels.
**6\. Customer Experience & Quality Assurance**
* Champion a customer‑first philosophy, ensuring every interaction “leaves customers better than we found them.”
* Oversee SMS performance, quality assurance processes, and continuous improvement in tour and sales delivery.
**7\. Cross‑Functional Collaboration**
* Partner with Central Sales Vice President of Sales, Marketing and Operations to ensure alignment and execution of enterprise initiatives.
**Qualifications**
* 10+ years of leadership experience in sales, marketing, or hospitality operations.
* Proven success leading large distribution teams and multi‑channel sales organizations.
* Expertise in on-site and virtual sales environments.
* Strong financial acumen with experience managing $50M+ revenue portfolios.
* Exceptional communication, change leadership, and organizational development skills.
**Leadership Competencies**
* Strategic Sales Vision & Execution
* Inspirational People Leadership
* Customer‑Centric Mindset
* Change Agility
* Cross‑Functional Influence
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.