Waiter

REQ13979 Waiter (Open) **POSITION SUMMARY:** The Waiter is accountable to complete all assigned tasks with the highest level of service quality. Guest relations through well-developed food and beverage skills, knowledge and experience, in accordance with the vision, values and objectives of the company. **PRIMARY RESPONSIBILITIES:** * Always greets guests promptly in a warm and friendly manner * Establishes immediate eye contact and smiles with guest * Always thank and farewells guests conveying anticipation for their next visit * Establishes rapport with guests to build guest loyal and gathers constructive feedback to ensure satisfaction of every individual of guest * Remains friendly and flamboyant as an individual * Maintains the conversation and do not exposes any sensitive topics to the guest * Ensures that brand standards are consistently implemented. * Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. * Conducts monthly inventory checks on all operating equipment and supplies. * Exhibits a thorough knowledge of menu and presentation standards and sound knowledge of beverages preparation techniques * Ensures that the outlet is kept clean and organized, both at the front as well as the heart of house. * Prepares and assembles orders in sequence and makes quality checks before service * Applies food and beverage service techniques correctly at all times, serves items with enthusiasm * Completes the daily responsibilities that are set for each individual shift Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly * Recognizes the step of the billing process * Anticipates for any unexpected guest need and reacts promptly * Communicates effectively to know the daily task assign * Maintains back up supplies stock for the daily operations and anticipates busy demands      * Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety. * Ensures high standards of personal presentation and grooming. * Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel. * Attends training sessions and meetings as and when required. * Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements **QUALIFICATIONS:** **Experience** * Experience in Food and Beverages, 5 star international hotels/resorts, and/or in freestanding restaurants is an advantage * Fresh graduates are welcome **Education** * Preferably a Diploma holder in Hospitality Business Management or any related course **Skills / Competencies** * Has effective time management, task management and communication Good command in both spoken and written English. **Other Attributes** * Passionate * Organized * Innovative * Customer-orientated