Workday Data Consultant - Ams

The Workday Data Consultant - AMS (Application Managed Services) is a Workday professional with experience supporting data, reporting, and operational processes within a managed services environment. As a member of the AMS team, you will provide ongoing support, maintenance, enhancement, and optimisation of Workday solutions, helping clients maximise the value of their Workday investment after go-live. This role is suited to individuals who enjoy working across multiple client environments, solving data-related challenges, supporting business users, and driving continuous improvement initiatives. You will collaborate with functional and technical teams to ensure the accuracy, integrity, and effectiveness of data within Workday. **Responsibilities:** * Serve as a Workday Data specialist, providing post-production support and guidance across multiple client engagements. * Support day-to-day AMS activities, including incidents, service requests, enhancements, and problem resolution. * Partner closely with clients to understand business requirements and provide effective data-focused solutions. * Analyse, troubleshoot, and resolve data-related issues impacting Workday processes and reporting. * Support data loads, data maintenance activities, and tenant management using Workday tools and best practices. * Develop and maintain data validation, reconciliation, and monitoring processes to ensure data integrity. * Work with clients to improve data quality, cleanse inaccurate records, and support ongoing governance initiatives. * Assist with data extraction, transformation, and loading activities to support business and operational requirements. * Create and maintain reports, dashboards, and data analysis tools to support client decision-making. * Conduct root cause analysis and recommend long-term solutions for recurring issues. * Identify continuous improvement opportunities and contribute to service enhancement initiatives. * Participate in trend analysis and proactively identify opportunities to optimise client processes and data quality. * Provide subject matter expertise on Workday data management best practices. * Contribute to internal assets, accelerators, tools, and knowledge-sharing initiatives. * Participate in on-call support and holiday coverage as required. **Skills & Requirements** * Bachelor’s degree or equivalent experience in Information Technology, MIS, Business, or a related field. * Experience supporting ERP, HCM, Financial Management, or SaaS applications in a production support or managed services environment. * Experience with Workday is essential * Workday certification is highly desirable. * Experience working with data conversion, data loading, data reconciliation, and data quality activities. * Strong experience with Microsoft Excel and working with large datasets. * Experience creating reports, analysing data, and supporting business users with reporting requirements. * Working knowledge of SQL, reporting tools, or data analysis tools is advantageous. * Strong analytical and problem solving skills with excellent attention to detail. * Ability to troubleshoot data issues and identify root causes effectively. * Strong communication and stakeholder management skills. * Able to manage multiple priorities in a fast-paced managed services environment. * Ability to work independently while collaborating effectively within global delivery teams. * **Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK** #LI-Remote **Why choose Cognizant:** * Entrepreneurial environment that welcomes your ideas * Opportunity to do great work * Outreach programs that support communities and tap into your volunteer spirit * Learning opportunities to help current needs and advancement * Global operations, with opportunities in North America, Europe and Asia Pacific * An abundance of Affinity groups to meet your needs **Cognizant Core Values:** * **Work as One:** We think beyond roles, relying on each other’s strengths to win as a team. * **Raise the Bar:** We always aim for excellence in how we work and what we deliver. * **Dare to Innovate:** We push boundaries and take chances to reimagine what’s possible. * **Do the Right Thing:** We all lead with integrity and always make the ethical choice. * **Own It:** We own the outcomes for our company, colleagues, and community.