Workday Talent Acquisition & Experience Analyst

Workday Talent Acquisition & Experience Analyst (Recruiting , Learning & Extended Learning)2 **Key Responsibilities (Strategy & Config)** * ****Recruiting Optimization:** Configure Job Requisition templates, Offer Letter generation logic, and Career Site external branding.** * ****Learning Architecture:** Manage the setup of **Extended Learning** for external audiences and define "Campaigns" for internal compliance training.** * ****Talent Experience:** Configure the **Skills Cloud** ontology and "Opportunity Marketplace" logic to drive internal mobility.** **L2 Support & Operational Activities (Daily Run)** * ****Recruiting Triage:** Unstick candidates trapped in "referral merge" errors or duplicate profile conflicts.** * ****External Access Support:** Troubleshoot login/password reset issues for **Extended Learning** users (non-employees) and external Career Site applicants.** * ****Course Assignment Debugging:** Investigate why a specific "Required Learning" course did not trigger for a new hire (debugging Eligibility Rules).** * ****Offer Letter Generation:** Manually regenerate or correct Offer Letters that failed to generate due to missing data fields.** * ****Content Management:** Support L&D teams by uploading SCORM packages and troubleshooting playback errors on mobile devices.** **Qualifications** * ****Mandatory Certification:** Workday Pro/Implementer in **Recruiting** or **Learning**.** * ****Experience:** 3-5+ years supporting Talent or LMS systems.** * ****Skill:** Strong "Customer Service" mindset, as this role interacts frequently with external candidates and partners.**