Workforce Operations Coordinator

**Find your calling at Mercy!** =============================== The Operations Assistant provides vital day-to-day operational support with a primary focus on staff scheduling and workforce coordination for assigned communities. This role is responsible for schedule creation and finalization, real-time schedule management, and support of timekeeping and payroll processes to ensure continuity of services. The ideal candidate is highly organized, detail-oriented, and able to manage competing priorities in a fast-paced healthcare environment. **Position Details:** ===================== **Required** * High school diploma or equivalent. * Experience in scheduling, timekeeping, payroll support, or administrative operations. * Strong organizational skills with the ability to manage multiple priorities and deadlines. * Proficiency with scheduling, timekeeping, and payroll systems. * Excellent communication, problem-solving, and interpersonal skills. * Ability to work independently and collaboratively within a team environment. **Preferred** * Associate’s degree or higher in Business, Healthcare Administration, or a related field. * Previous experience in healthcare, community-based services, or hospital operations. * Familiarity with workforce management or electronic scheduling systems. * Experience supporting multi-site or system-level operations. **Key Competencies** * Attention to detail * Time management and prioritization * Adaptability and flexibility * Customer service mindset * Professional judgment and discretion **Physical & Work Requirements** * Ability to work in a fast-paced operational environment. * Flexibility in work hours may be required to support scheduling needs or system coverage. **Why Mercy?** ============== From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.